Customer Reviews
A very GOOD EXPERIENCE, thanks to Town Ford in Wenatchee, WA 98801 --- Kendice Heinz, East Wenatchee, WA December-09
We are very satisfied with our new Ford F-150 --- Dan Durand , Ephrata, WA December-09
Good experience- no high pressure tactics. Great follow through & communication regarding details of the purchase. Thanks! P.S. Great attention to customers! --- Julie Collins , Leavenworth, WA December-09
Great experience, would not only recommend Ford, but to buy at TOWN FORD!! Thanks for the "updated" F-150! --- Mark Lewis , Wenatchee, WA December-09
Chad is awesome!! Next car I get will definately be through him or anyone else there. --- Erin Verwest , Kennewick, WA December-09
Chad & Axel worked together on our purchase of the 09 Pickup. They were both friendly but always had the answers to our questions promptly. We felt they worked above our expectations to bring it all together --- Darrel Jeffries , East Wenatchee, WA January-10
The dealership did a good job. I was happy with the over all service --- Terry Keating , Entiat, WA January-10
Very good, Todd and Jesse outstanding. Dave Blue is a very good Sales Manager --- Paul Kingrey , Wenatchee, WA January-10
I did not purchase car from the dealership that serviced it. They were great, no hassles or delays because I didn't buy from them --- Judith Cunningham , East Wenatchee, WA January-10
From the time we first arrived at the dealership office, to the present time, we feel we are a friend as well as a paying customer. We are confident of a very satisfactory purchase, and will definitely recommend Chad Lee (our salesman) to many prospective customers ---
Lyle Irwin , Wenatchee, WA January-10
Excellent sales people! This F-350 is not going to be driven until May of 2010. So I won't really know about the driving aspects until then. However, if it behaves as well as our other Fords we purchase in the past, we will be greatly pleased --- Lars Ohrn , Wenatchee, WA January-10
I'm a long time customer of Joe Welty Ford, now Town Ford and before that Town Toyota. I won't go into great detail about my recent story, but I want you to know your service dept. truly understands what integrity is about! I would like you to know Jon, Steve, and Jake are top notch! Thank you again guys! It seems these days service is becoming a thing of the past, no matter the industry, but your service dept. renewed my faith that great customer service is still around. Todd Lee also came in on his day off, was unnecessary, but was a great show of intergrity and customer service as well. There was also a tall gentlemen from the sales floor that was concerned that I was taken care of also, another show of customer service! To all of these people: thank you again! I hope you take the time to pat these great people on the back, they truly deserve it! ---- Russ Larsen , Bellevue, WA January-10
Yesturday is an example of why I continue using Town Ford to service my vehicles. At my last routine vehicle service appointment for my Focus, your staff noted that my 80k miles warranty tires were worn out after only 20k miles They contacted the vendor on my behalf and when they did not respond, Town Ford stepped up and took care of it. Your staff is friendly and go above and beyond to make sure my vehicle service needs are met. Please share with them that they are appreciated! ---
Jackie Tupling, Wenatchee, WA March-10
Was very impressed with your customer service! In this day and age it is a rare thing! Thanks once again for your professionalism!!!!! Will be bringing all my fords there from now on!!! Thanks! -- Cory Finkle, Wenatchee, WA May-10
